a999 Terms & Conditions

The terms and conditions set out on this page apply to all players and visitors using the a999 platform (https://a999.surf) and are enforceable under applicable law. By accessing, browsing, or using this platform, you are considered to have accepted each of these terms individually.

a999 reserves the right to amend these terms at any time without prior notice. Any changes take effect from the date they are published on this page, so we encourage you to review them regularly.

The services on this website are available only to players aged 21 and above. Access by anyone under 21 is strictly prohibited.

2.1 Opening an Account

Each player may only open one account under their own name. If it is found that more than one account has been opened using the same address, phone number, or payment method belonging to a single player, a999 reserves the right to suspend or close those accounts.

2.2 Accuracy of Personal Information

Players must provide complete and accurate personal information at the time of registration and must keep that information up to date. If inaccurate or false information is provided, a999 reserves the right to suspend or close the account and retain any funds held in it.

2.3 Account Security

Players must keep their login credentials and security codes confidential and must not share them with anyone. Allowing a third party to play on your account is not permitted — this includes spouses, family members, and close friends. a999 accepts no responsibility for losses resulting from a breach of this rule.

3.1 Deposits

a999 accepts the following payment methods: KBZPay, Wave Money, AYA Pay, and Bank Transfer. The minimum deposit for every payment method is 3,000 Ks. Players may only deposit using payment methods registered in their own name — third-party deposits are not accepted.

3.2 Withdrawals

The minimum withdrawal amount is 10,000 Ks, and withdrawals must be made through the same method used for the deposit. Withdrawals are normally processed within 5 to 30 minutes. If identity verification is required, a999 may request additional documentation from the player.

3.3 Anti-Money Laundering

a999 enforces an anti-money laundering policy. Any suspicious or irregular transaction may result in the account being suspended and the transaction being voided.

4.1 Welcome Bonus

a999 offers a 100% welcome bonus on your first deposit — up to a maximum of 200,000 Ks. To withdraw the bonus, you must meet a wagering requirement of 25 times the bonus amount.

Example — deposit 20,000 Ks and receive a 20,000 Ks bonus, giving you a balance of 40,000 Ks; you must wager 20,000 Ks × 25 = 500,000 Ks before you can withdraw. Deposit 420,000 Ks and receive the maximum bonus of 200,000 Ks, giving you a balance of 620,000 Ks; you must wager 200,000 Ks × 25 = 5,000,000 Ks before you can withdraw.

4.2 Bonus Wagering Restrictions

When playing with a bonus, the wagering requirement is not necessarily met by playing slots one step at a time — you must follow the specific terms of each individual promotion. Players must comply with the conditions announced by a999 for each bonus promotion.

4.3 Promotion Abuse

If a999 detects that bonus promotions are being used fraudulently — such as combining accounts to claim a bonus multiple times, or playing solely to collect a bonus — the bonus will be voided and the account may be suspended.

5.1 Fair Play

All games on a999 operate with a Random Number Generator (RNG) and a certified game system to ensure fair outcomes. No party can predict game results in advance.

5.2 Personal Decision to Play

Players must play based on their own decisions only. Playing under the direction of a third party or acting as an agent is prohibited. The use of bot software, auto-clickers, or any program that automates gameplay is strictly forbidden.

5.3 Collusion Prevention

In live casino games, two or more players coordinating with each other to gain an advantage is prohibited. If such behaviour is detected, any winnings will be voided and the accounts involved may be closed.

The a999 VIP programme has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. Depending on their VIP level, players can receive the following weekly cashback —

• Bronze — up to 0.2% cashback per week
• Silver — up to 0.4% cashback per week
• Gold — up to 0.6% cashback per week
• Platinum — up to 0.8% cashback per week
• Diamond — up to 1.0% cashback per week

VIP level advancement is determined by a999 based on a player's continued activity and consistent play. For details on cashback amounts or any queries, please contact the a999 support team.

Using the a999 platform for unethical, fraudulent, or illegal purposes is not permitted. The following behaviours are strictly prohibited —

• Attempting to obtain a bonus through fraudulent means
• Renting out or selling an account to a third party
• Automating gameplay using a computer program
• Exploiting a game technical error to obtain money
• Insulting or harassing staff or other players
• Conducting money laundering activities

If any prohibited behaviour is detected, a999 has the right to immediately close the account, confiscate funds, and take legal action.

a999 is not responsible for any losses, financial damages, or personal damages arising from a player's gameplay. Players must manage their own play and should only participate after accepting and understanding the risks involved.

In the event of game result changes or financial losses caused by software errors, server downtime, or network interruptions, a999 will make efforts to resolve the issue, but cannot guarantee a full resolution in every case.

a999 protects players' personal data using SSL encryption technology. For details on how personal data is handled, please read our Privacy Policy.

a999 does not sell or rent players' personal data to third parties. Data may only be shared as required by legal obligations or security checks, and only to the extent necessary.

All content, designs, software, and trademarks on the a999 website are protected by a999's intellectual property rights. Players are not permitted to copy, distribute, or reverse-engineer any content from the platform without prior written consent.

a999 reserves the right to suspend or close any account without prior notice. Reasons for doing so include violation of these terms, suspected fraud, suspected money laundering, or legal compliance requirements.

If a player believes their account has been closed unfairly, they may contact a999 customer service at any time via 24-hour live chat or by emailing [email protected].

If any dispute arises between a player and a999, the player must first contact the a999 support team to resolve the matter. You can reach us via 24-hour live chat or by emailing [email protected]. a999 will review the submission and work to provide a fair resolution.

a999 wants players to enjoy gaming in a fair and fun way. Gaming is a form of entertainment, and players should be aware that losses are possible. If you need help managing your play, visit our Responsible Gaming page to access self-protection tools. We remind all players that only those 21+ are allowed to play.